Global Program & Change Management Consulting
In this global program management and operational role, Pamela interfaced with key stakeholders and executives of one of Microsoft’s largest strategic alliance partners.
In support of a complex relationship between Microsoft and the alliance partner, Pamela collaborated with partner counterparts in relationship management, global messaging, and special initiatives.
- Full-time, global program manager working with alliance partner counterparts
- Collaboration and interface with executive leads
- Program management oversight of strategic initiatives and business reviews
- Operational and execution role in completing special projects
- Partner Relationship Dashboard—development of an early model to measure relationship health and key metrics
- Customer Evidence—extensive interviews for learning integration and new case studies
- Service Level Agreement—creation of a new SLA with the Microsoft Executive Briefing Center
- Program Management—marketing strategies, global messaging platform, new Intranet site