Global Program & Change Management Consulting

In this global program management and operational role, Pamela interfaced with key stakeholders and executives of one of Microsoft’s largest strategic alliance partners.

Project Synopsis

In support of a complex relationship between Microsoft and the alliance partner, Pamela collaborated with partner counterparts in relationship management, global messaging, and special initiatives.

Client

Microsoft Corporation

Team

Pamela Saari

Key Components

  • Full-time, global program manager working with alliance partner counterparts
  • Collaboration and interface with executive leads
  • Program management oversight of strategic initiatives and business reviews
  • Operational and execution role in completing special projects

Impacts

  • Partner Relationship Dashboard—development of an early model to measure relationship health and key metrics
  • Customer Evidence—extensive interviews for learning integration and new case studies
  • Service Level Agreement—creation of a new SLA with the Microsoft Executive Briefing Center
  • Program Management—marketing strategies, global messaging platform, new Intranet site